Frequently asked questions

A list of questions and answers commonly asked by our users and generally addressing Paysos features and processes.

How do I become a client of Paysos?

All you have to do to kickstart the process of becoming Paysos client is to fill out the Application form available to you after clicking on the „Sign up“ button. In case you have any doubts or questions, feel free to contact our Customer Support.

Do you have any Legal Documents on your website?

Yes, absolutely! You can check our Legal Documents by scrolling down to the bottom of our website and click on the links in the footer. You will be sent to a page where you can check our full Terms and Conditions.

What are your fees?

Keep in mind that our fees are different, and depending on the industry and volume. The best way to find out is to have a chat with a member from our team who will provide you with all the information you require.

What is Paysos Privacy Policy?

For a full review of our Privacy Policy, please refer to the following page

How long does it take to get started with Paysos?

As soon as you fill out the Application form, a member of our team will get in touch with you within the next few hours. Depending on our availability and your ability to provide the requested documents, your account can be fully operational within a few days.

Is the account opening remote?

Yes, absolutely. Account opening with Paysos is completely remote and conducted online – you will be able to use our services quickly and hassle-free.

Do I need to provide any documents upon registration?

Once your registration is completed, you will be contacted by one of our representatives and they will give you more details about the documents you need to provide us with.

What is KYC?

The know your customer or know your client guidelines in financial services require that professionals make an effort to verify the identity, suitability, and risks involved with maintaining a business relationship. The procedures fit within the broader scope of a bank's Anti-Money Laundering policy.

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